About this air conditioning referral service
Byron Bay Air Conditioning is a referral website run by Yes Right Pty Ltd. See how an enquiry is passed on and how to check an installer's NSW and ARC licences.
Byron Bay Air Conditioning is an enquiry and referral website operated by Yes Right Pty Ltd, ABN 91 664 546 061. You describe an air conditioning job in Byron Bay or a nearby town, and the details go to an independent local provider who can decide whether to quote it.
This website is not an air conditioning business. It has no technicians, no licences of its own, no workshop and no vehicles. It does not install, service or repair equipment, and it does not hold customer reviews or a portfolio of completed jobs. Any images on the site show the general type of work, not a job arranged through this website.
What happens after you send an enquiry?
- You fill in the enquiry form with your suburb, contact details and a description of the job.
- Your details may be passed to an independent provider that works in your area and does that type of work.
- If the provider wants the job, it contacts you directly. It may ask for photos, model numbers or a site visit before it will price anything.
- Any quote, booking, deposit and payment is arranged between you and that provider.
There is no promise that a provider will be available, that anyone will reply by a certain time, or that a particular price will be offered. The form is not suitable for a gas leak, an electrical fault that is sparking or smoking, or anything else that is unsafe right now. Switch the unit off at the isolator or switchboard if it is safe to do so and contact the relevant emergency service.
The provider may pay Yes Right Pty Ltd a referral fee. That fee is a matter between the provider and the operator and is not added to your enquiry as a separate charge from this website.
Who is responsible for the work?
The provider who quotes is responsible for the advice it gives, the equipment it supplies, the installation, the electrical connection, any refrigerant handling, the commissioning and the paperwork. That includes any warranty registration with the manufacturer and the compliance certificate for electrical work where one applies. Your rights as a buyer of goods and services sit under the Australian Consumer Law, and they are rights against the business that sold you the goods or did the work.
Before you agree to anything, ask the provider to put these in writing:
- the make, model and capacity of each unit, and where each indoor and outdoor unit will go
- what is included, such as brackets, pipe covers, drainage, electrical work and removal of an old unit
- what is excluded and how extra work will be priced if it turns up on the day
- the warranty on the equipment and on the installation workmanship
How do you check an air conditioning licence in NSW?
Two separate licences matter for most air conditioning work in New South Wales, and a careful homeowner checks both.
| What to check | Who issues it | Where to look it up |
|---|---|---|
| Licence or certificate to do air conditioning and refrigeration work in NSW | Building Commission NSW | Service NSW licence check |
| Refrigerant handling licence held by the technician | Australian Refrigeration Council | ARC licence check |
| Refrigerant trading authorisation held by the business | Australian Refrigeration Council | ARC information on checking a licence |
The NSW Government says you must hold a licence or certificate before doing air conditioning and refrigeration work in NSW, and that the licence covers the associated electrical wiring that would otherwise need an electrician. Self-contained single-phase plug-in units, such as portable air conditioners, are excluded from that requirement. The NSW licence check can be searched by name, licence number, ABN or location, and it shows the licence class, its status and any conditions.
The refrigerant side is federal. Under the scheme run by the Australian Refrigeration Council, technicians who install, service or repair air conditioning equipment need a refrigerant handling licence, and a business that buys, stores or disposes of refrigerant needs a refrigerant trading authorisation. Ask to see the technician’s licence card before the work starts and check the number online.
Towns this site takes enquiries from
Enquiries are accepted from Byron Bay and the surrounding towns of Byron Shire and Ballina Shire. The Byron Bay area page is the starting point, and the services list shows the job types the site covers. Whether a provider will travel to your address, and what it charges for travel, is up to that provider.
How your details are used
Your enquiry details are used to pass the job to a provider and to follow up if the provider cannot help. The privacy notice explains what is collected, who handles it, how long it is kept and how to ask for it to be deleted. You can also go back to the home page to start again.
Next step
When you send your air conditioning enquiry, give your suburb, the type of job (new install, service, repair or replacement), how many rooms or units are involved, and whether the home is close to the beach. A photo of the existing unit’s compliance plate helps a provider work out what is there before anyone visits.